Please let me know if this helped somehow. If there are files on the drive you want to recover, see: If less than 10 days are elapsed from your upgrade, you can try the below under "Go back to your previous version of Windows"ģ) If none of the above works, proceed with a clean install: (v=vs.94)įollow the instructions below under "System Restore" or, if unable, under "Startup Repair": On the third time, your computer will boot into WinREī) In Windows 10, select Start > Settings > Update & recovery > Recovery > under Advanced Startup, click Restart now.ĭ) You can configure a hardware recovery button (or button combination) to run a secondary boot path that includes WinRE. So please try the below:ġ) PERFORM A SYSTEM RESTORE OR A STARTUP REPAIRĪ) Power on and off your computer three times. Regarding your question, it looks like recent OS upgrades are causing issues, sometimese severe. AVG can't remove it but Resident Shield often pops up to tell me I have a 'Win32/Cryptor' virus with the process name C:\\WINDOWS\\system32\\svchost.exe when I am connected to the interne. I'm Ugo, a Microsoft Independent Advisor willing to help other Microsoft customers. I run AVG free 8.5 and ZoneAlarm free, but I picked up a trojan that I can't shake off.
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